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4.0 | 615 Reviews

GE Profile™ ENERGY STAR® 5.4 cu. ft. Capacity Washer with Smarter Wash Technology and FlexDispense™

GE Profile PTW700BSTWS

Available in 2 Color(s)

Features

  • Smart Wash & Smart Rinse
  • Enhanced Smarter Wash Technology
  • Smart FlexDispense™
  • Power Pre-Wash

Quick Specs

  • Type: High Efficiency Top Load Washer
  • Width: 27 7/8"
  • Height: 43 7/8"
  • Depth: 28"
  • Energy Star Rated: Yes
  • Laundry Capacity: 5.4 cu. ft.
  • WiFi Connected: Yes

See More

 
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Smart Wash & Smart Rinse

Sensors measure soil and detergent levels throughout the cycle and during the rinse to optimize wash and rinse times, deliver better fabric care and ensure a thorough clean

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Enhanced Smarter Wash Technology

Adaptive Smarter Wash Technology enables greater optimization of cleaning power and fabric care within each cycle

Watch Video

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Smart FlexDispense™

Dedicated dispensers for detergent, detergent packs like Tide PODS™, fabric softener and other common additives speed up activation and optimize cleaning performance

Watch Video

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Power Pre-Wash

Clean even the most heavily soiled items with a single cycle that adds detergent, agitates, soaks, drains the dirty water and repeats the wash process with clean water and fresh detergent

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SmartHQ Assistant

In the SmartHQ App, you can input voice or text commands based off the type of fabric and stains you are washing and SmartHQ Assistant will give you expert recommendations and automatically set your machine for optimal results

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Microban® Antimicrobial Technology

Antimicrobial protection is built into key washer components to help prevent the growth of odor-causing bacteria in areas like the tub cover, dispenser drawer and drain hose

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Quiet Wash w/ dBT

The direct drive motor and patented Dynamic Balancing Technology minimizes uneven loads and provides a quieter wash

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Tangle Control

Intelligent technology adapts the wash action to minimize tangled loads

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10-year Limited Warranty

Enjoy peace of mind knowing your washer is backed by a 10-year limited warranty

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Easier Access Capacity

Enjoy large capacity and still reach the bottom of the washer with comfort and ease

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Smart Features powered by SmartHQ™

Ensure your washer always has the latest features, including customized stain removal technology and extra cycles for active wear and casuals Plus, easily control and monitor your laundry from anywhere, receive remote status notifications and more

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Sanitize with Oxi

Remove 99% of bacteria in your laundry thanks to a dedicated cycle that uses an Oxi additive to boost your detergent's cleaning power

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Deep Fill

Enjoy total control and customization of your water levels with just the touch of a button

Smart Wash & Smart Rinse Sensors measure soil and detergent levels throughout the cycle and during the rinse to optimize wash and rinse times, deliver better fabric care and ensure a thorough clean

Enhanced Smarter Wash Technology Adaptive Smarter Wash Technology enables greater optimization of cleaning power and fabric care within each cycle

Smart FlexDispense™ Dedicated dispensers for detergent, detergent packs like Tide PODS™, fabric softener and other common additives speed up activation and optimize cleaning performance

Power Pre-Wash Clean even the most heavily soiled items with a single cycle that adds detergent, agitates, soaks, drains the dirty water and repeats the wash process with clean water and fresh detergent

SmartHQ Assistant In the SmartHQ App, you can input voice or text commands based off the type of fabric and stains you are washing and SmartHQ Assistant will give you expert recommendations and automatically set your machine for optimal results

Microban® Antimicrobial Technology Antimicrobial protection is built into key washer components to help prevent the growth of odor-causing bacteria in areas like the tub cover, dispenser drawer and drain hose

Quiet Wash w/ dBT The direct drive motor and patented Dynamic Balancing Technology minimizes uneven loads and provides a quieter wash

Tangle Control Intelligent technology adapts the wash action to minimize tangled loads

10-year Limited Warranty Enjoy peace of mind knowing your washer is backed by a 10-year limited warranty

Easier Access Capacity Enjoy large capacity and still reach the bottom of the washer with comfort and ease

Smart Features powered by SmartHQ™ Ensure your washer always has the latest features, including customized stain removal technology and extra cycles for active wear and casuals Plus, easily control and monitor your laundry from anywhere, receive remote status notifications and more

Sanitize with Oxi Remove 99% of bacteria in your laundry thanks to a dedicated cycle that uses an Oxi additive to boost your detergent's cleaning power

Deep Fill Enjoy total control and customization of your water levels with just the touch of a button

ENERGY STAR® qualified Meets or exceeds federal guidelines for energy efficiency for year-round energy and money savings

Features

  • Smart Wash & Smart Rinse
  • Enhanced Smarter Wash Technology
  • Smart FlexDispense™
  • Power Pre-Wash
  • SmartHQ Assistant
  • Microban® Antimicrobial Technology
  • Quiet Wash w/ dBT
  • Tangle Control
  • 10-year Limited Warranty
  • Easier Access Capacity
  • Smart Features powered by SmartHQ™
  • Sanitize with Oxi
  • Deep Fill
  • ENERGY STAR® qualified
CAPACITY
Wash Basket Type Stainless Steel
Total Capacity (cubic feet) 5.4 cu ft
FILTER
App Filter - Single Item Cycle No
App Filter - Capacity Washer Extra Large (5.0 cu. ft. and above)
App Filter - Agitator No
App Filter - WiFi Connect Built-In
App Filter - Product Type Washers Top Load
APPEARANCE
Door Style Glass
Control Knobs Silver
Color Appearance White on White
POWER / RATINGS
Motor Speeds Variable
Watts 1200
Volts/Hertz/Amps 120 V; 60 Hz; 10A
Electrical Requirements 120V ; 60Hz ; 10A
Hertz 60
Energy Consumption (kWh/year) 145
WARRANTY
Parts Warranty Limited 1-year entire appliance; limited 10-year motor
Warranty Notes See written warranty for full details
Labor Warranty Limited 1-year entire appliance
ACCESSORIES
Fill Hose WX14X10011 (sold separately)
WEIGHTS & DIMENSIONS
Overall Height 43.875 in
Overall Width 27.875 in
Approximate Shipping Weight 170 lb
Overall Depth 28 in
Height Needed for Lid to Raise 90 Degrees 58.25 in
Net Weight 165 lb
FEATURES
Microban/Odor Block Drawer, Cap, Tub Cover, Drain Hose
Wash Mechanism Infusor
Control Type Capacitive Touch with Center Knob
Water Levels 4 Rinse Levels - Single/ Extra/ Deep/ Smart
DeepFILL
Precise Fill
Optional Soil Levels 5
Washer Options/Settings Care - 2 levels
Deep Fill
Delay Wash
Detangle Assist
Power - 2 levels
PreWash
Smart Wash
Tangle Control
Additional Washer Features Auto Balance Suspension System
Lid Latch
Soft Close Clear Glass Lid
Washer Control Features Digital Cycle Countdown
End-of-Cycle Signal (Sound - App adjustable)
LED Cycle Status Lights
Washer Cycles Bulky Items
Colors/Normals
Delicates
Downloaded (Active Wear - Default)
Drain + Spin
Jeans
Quick Wash
Sanitize with Oxi
Towels & Sheets
Whites
Sensor SmarterWash Sensor
Product Type Top Load
Dispenser Flex Dispense - (Liquid/Powder/PODS/Custom Add/Softener)
Wash/Spin Speed Combinations 5 with Smart Rinse
Maximum Spin Speed 800 RPM
Number of Cycles 10 + 3 (downloadable)
WiFi Connect Built-In
Wash/Rinse Temperatures 6 + Automatic Temperature Control
Connected Capabilities Amazon Alexa
Google Home
IFTTT
Sonos
The Google Assistant
Specialty Cycles Downloaded Cycles (Active Wear, Casuals, Basket Clean)
Stain Pre-Treat (App only)
Water Station (App only)
Style Top-Load High-Efficiency

Quick Specs


  • Appearance

  • Type: High Efficiency Top Load Washer

  • Dimensions

  • Width: 27 7/8"
  • Height: 43 7/8"
  • Depth: 28"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 5.4 cu. ft.
  • WiFi Connected: Yes

GE Appliances Labor Day Event Rebate

Offer Expires: 8/27/2026 to 9/16/2026 Must be postmarked by: 10/16/2026

Receive up to a $850 rebate with purchase of qualifying GE Appliances. Rebate form must be postmarked by 10/16/2026.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.0 out of 5

74% of reviewers recommend this product.

5 Stars

Happy with purchase

ChristiG 8/31/2026

Nice looking appliance, easy to navigate control panel, nice capacity, efficient draining and cleaning.
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

Great washer

WAC1 8/27/2026

Love the large capacity, & very efficient. Great choice
Originally posted on www.ge.com

Yes, I recommend this product

4 Stars

Gets the job done

UNCTarheel 8/24/2026

Overall a good sized washer that gets the job done. I couldn't understand though why it was getting uneven loads and moving across the floor. I was told to use the bulky items cycle for blankets and things like that and it did the trick. I vacillate between using the smart wash setting or not using them. It really just depends how much of a hurry I am in.
Originally posted on www.ge.com

Yes, I recommend this product

1 Stars

does not clean well

tinker44 8/22/2026

does not clean as well as my old washer especially whites - seems cycles are too short
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Great capacity and durability

AmiDo 8/20/2026

Capacity is good, cleans good. Still learning to use but happy with the purchase. This is my second GE Profile washer...last one lasted for 17 years!
Originally posted on www.ge.com

Yes, I recommend this product

2 Stars

Not impressed

GE Not impressed 8/11/2026

Not impressed. Did our pre purchase review of this product and purchased 2. Would not repurchase, noisy and dispense system leaves residue on clothing and generally we have to wash twice, thus not efficient.
Originally posted on www.ge.com

No, I do not recommend this product

3 Stars

Has Issues

Steve From Lewes 8/7/2026

The lid will start to crack within 2 years. After your warranty expires.
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Great machine!

SAF12 7/21/2026

love this machine. great size of capacity but not to big to reach in and get the clothes out. love the product and loved the service and help from Famous Tate's in South Tampa Florida. Thank you!
Originally posted on www.ge.com

Yes, I recommend this product

1 Stars

Bad lid

Ge profile cracked lid 7/18/2026

Lid keeps cracking. Just bought oem lid. 3/26. Already cracked again 7/26
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Excellent washing machine.

mike0061 6/23/2026

A great washer all around. You just have to make sure you line the clothes around the outside of the drum or it won™€™t be balanced and spin out properly.
Originally posted on www.ge.com

Yes, I recommend this product

4 Stars

More than enough for me

JoeHell 6/18/2026

I upgraded from a 30 year old washer/dryer that was fantastic for the time but not as efficient and a tiny maximum load compared to this new GE. I™€™m able to wash and dry comforters that I previously had to take where due to size limits. During the first two weeks of ownership I™€™ve washed every fabric item in my home just because I can. Pillows, curtains, rugs, etc.. My previous unit couldn™€™t handle 6 towels. I can now wash 12 at a time with room for more. Love it.
Originally posted on www.ge.com

Yes, I recommend this product

3 Stars

GE profile washer

Sbkc 6/14/2026

It™€™s ok. Not big enough for comforters and has a hard time with balancing the load It doesn™€™t seem to matter how heavy or light the load is.
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Great features

JohnA47 6/13/2026

We had a similar product that we left behind when we moved in January. I'm still learning the features but really like it.
Originally posted on www.ge.com

Yes, I recommend this product

1 Stars

Horrible Washer

Sherry1962 6/11/2026

This product does not work right. Only had it for 1 week and the machine is already broken. Very 👎 bad.
Originally posted on www.ge.com

No, I do not recommend this product

1 Stars

Cheap plastic and lid broke after the first year.

jaybrdie 5/19/2026

Worst washing machine I've ever purchased. The lid starting cracking after the first year to the point the washing machine lid can no longer close. I've owned 5+ washing machines in my lifetime and this has been the worst machine I've every purchased. Very cheaply made product.
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Thank you

Meeya 5/14/2026

I like the feature where I can log it and no matter what someone does they literally cannot do my laundry for my mom and me and I have control when I™€™m not home
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

Exceptional tech

Roelfisk240 5/11/2026

We love all the features, but even more so the technology. It™€™s WiFi connected so we can control it from anywhere is great.
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

VERY happy with my new GE washer!

HeadB 5/8/2026

I love the capacity size...so large! The performance is great...very quiet. There is nothing wrong with the technology either! My son (after seeing mine and being unhappy with his current machine) is planning on buying one!
Originally posted on www.ge.com

Yes, I recommend this product

3 Stars

Quality Issues

Bar40 4/13/2026

Broke after 1.5 years - + $400 to repair Ordered replacement - Same model - Broken on arrival.
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Absolutely love my GE washer

Bballref13 4/13/2026

My wife is totally pleased with he new washer. More capacity
Originally posted on www.ge.com

Yes, I recommend this product

4 Stars

Better than a front load

miller2026 4/12/2026

Everything seems to be working really well, we love the large size for big blankets, we haven't used the dispenser and just place the detergent directly into the load, the features are pretty self-explanatory, the only "complaint" we have is we don't see an indicator light to tell us if the load is clean or not.
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

Love Energy efficiency

Kathie L 4/9/2026

I love that is is Energy Saving and uses less water but you can fill up more if needed. I just think the tub capacity is pretty deep, I am very short so I have to reach way down Into the tub to scoop out clothes. The choices of washes and technology is very nice
Originally posted on www.ge.com

Yes, I recommend this product

3 Stars

Wouldn't buy again

GloriaB22 4/6/2026

This machine has a very large tub. It's good for a large family with huge loads but it's really a little too large for a single person. It's also very deep, so if you are a short person, like me, it's a bit difficult to get the laundry out of the washer. It works well for washing comforters & blankets. The dispenser always leaves some of the fabric softener in the slot & lots of water in the other slots whether I use them or not . I haven't figured out how to empty it yet so I dry it with washcloths & leave the lid open a few hours so it can dry. I've had HE washers before so I know it uses less water but this washer never uses enough water to cover all the clothes so I always have to remember to press the deep fill option 2 or 3 times to add more water. The glass lid makes it easy to see how much water is being used. I wish it had a cycle option to do an additional rinse & spin only. Sometimes the clothes don't rinse completely well & I end up rewashing the load using the Quick Wash cycle without soap. The clothes do come out clean & rinsed ok most of the time. The cycle finished sound is very low & I can't hear it from the next room or if the TV is on. I haven't figured out how to connect it to WiFi yet so I can't comment on how that works. Overall, although this washer works ok, it has options that I don't really need & doesn't do things I wish it did so I wouldn't buy this washer again, I'd choose a smaller washer with the features I need.
Originally posted on www.ge.com

No, I do not recommend this product

1 Stars

Poor handling

Mattthetank 3/31/2026

It's destroyed several pairs of clothes and sheets in the first month. The return policy is poor so we ended up buying a new front loader. It's washed the color out of clothes and it has not been drying the clothes well enough to go to the dryer. Not sure if we got a bad one or if the whole brand is junk. Ordered the new front loader, hopefully that one's better.
Originally posted on www.ge.com

No, I do not recommend this product

4 Stars

The pause button

Kantaa 3/23/2026

I love my washing machine . I wish the middle part of the machine was higher. When the dryer spins it sometimes makes the clothes go to one side
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

Great features

GabeVa 3/19/2026

So far doing good. Washer doing what suppose to do.
Originally posted on www.ge.com

Yes, I recommend this product

4 Stars

Missing a light

TRB05 3/16/2026

The capacity is great but there isn't a light to see into the tub, which is a significant drawback. I would think that there would be some way to turn a light on.
Originally posted on www.ge.com

Yes, I recommend this product

4 Stars

Deep Fill

Maa1872 3/6/2026

When are you able to use the ™€œDeep Fill™€ option? We have tried to use it on several wash cycles, it makes a clicking noise, but doesn™€™t light up or fill the tub any higher. Please advise.
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

Good option for our house

GwennS 3/2/2026

So far so good. I've had the washer less than a month. I love the size of the washer- large capacity. However, it is deep, may be hard for a shorter person to reach the bottom to get all of the clothes out. Something to get used to is the crazy noise when it's sensing the laundry load. I especially noticed it when I wash bulky blanket items. The rest of the time it's generally pretty quiet. The laundry room is off of our great room, and it is annoying not my husband that has previously been very aware of the washer noise when watching TV. I like app that reminds me when the wash cycle is done, although it think it's funny to get a reminder that clean wet laundry has been sitting for 30 minutes. I also like the app feature to download an option washer setting... Like activewear or quiet wash. So far it's been a good purchase.
Originally posted on www.ge.com

Yes, I recommend this product

3 Stars

Smart features not helpful

Notsosmart2 2/23/2026

The smart features are not helpful, but are great for GE learning how often you wash sheets. Compared to the old washer, this one does not have a buzzer to tell you when it is done™€¦you have to use the app™€¦which has lots of ads for detergent. The downloadable cycles are not really that useful or customizable. We wash almost everything cold, and could not easily build downloadable cycles to do this. The old washer was better.
Originally posted on www.ge.com

No, I do not recommend this product

1 Stars

Clothes come out still dirty and super wrinkly

PamFL26 2/23/2026

Only about the bottom foot maximum might possibly get cleaned in this machine all the rest of the laundry above that comes out dirty with lots of lint and the most wrinkled of any washer I™€™ve ever had. Don™€™t buy it trust me..
Originally posted on www.ge.com

No, I do not recommend this product

2 Stars

Don™€™t buy unless we just got a lemon!

Washer of many 2/22/2026

We preciously had GE washer and electric dryers so felt good going with them again. BUT, we have had them less than a month and service is coming this week. The washer gets out of balance every other time! No idea why and we never overfill the capacity. My husband is ready to leave it at the curb!
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Nice Washer

Crots 2/22/2026

So far the washer has met all expectations. Quiet, cleans cloths well.
Originally posted on www.ge.com

Yes, I recommend this product

1 Stars

Unhappy washing machine owner

Fitzyatl 2/16/2026

Purchased Washer and Dryer from HD on 1/7/25. From the day we purchased, we've been disappointed. The hinge on the top lid broker 1st month and we patched with duct tape. Now, on nearly every load we have to "readjust" the laundry because the spin is always unbalanced. The drum violently hits the sides and then shuts down, causing us to readjust the small load inside, drain, then restart. We paid to have it looked at, only to find out THE PRODUCT IS WORKING AS ADVERTISED. NO REBALANCING REQUIRED ( NOTE: BOTH WASHER AND DRYER WERE PROFESSIONALLY INSTALLED PROPERLY). Went back to HD to look at same washer to test if I had a defective drum, and realized the floor model was exactly the same. Not nearly as "tight" as the other vendors top loads.
Originally posted on www.ge.com

No, I do not recommend this product

4 Stars

Nice washer

Cinderellas sister 2/12/2026

I like the large capacity. The wash cycles aren't too long. It's a bit loud. It could use an end of cycle notification.
Originally posted on www.ge.com

Yes, I recommend this product

1 Stars

TERRIBLE WASHER

FU2026 2/9/2026

DO NOT, I REPEAT, DO NOT BUY THIS WASHER. IT DOES NOT WASH YOUR CLOTHES PROPERLY. IT ALSO JUMPS AROUND LIKE IT HAS A CEMENT BLOCK IN IT WITH SMALL LOADS. HAVE DOGS? FORGET IT, YOU WILL NEVER GET THE HAIR OFF THESE CLOTHES AFTER YOU WASH THEM. SPOKE TO GE CUSTOMER RELATIONS AND THEY SAID THEY CANT DO ANYTHING BC THEY DONT WORK THE WAY I WANT THEM TO WORK! I WANT THEM TO WASH AND DRY MY CLOTHES, YA KNOW LIKE A WASHER AND DRYER ARE SUPPOSED TO DO. STAY AWAY FROM THIS PRODUCT OR YOU WILL BE STUCK WITH GARBAGE LIKE I AM
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Great machine!

April2012 1/24/2026

We absolutely love this washer. It™€™s a bigger tub than what we had before and it washed our comforter with ease. It™€™s a quiet machine which is really nice. In comparison to the old machine we had, this one is more energy efficient.
Originally posted on www.ge.com

Yes, I recommend this product

4 Stars

Great Washer

makeupartist 1/21/2026

It took me awhile to get used to it, but it seems to be efficient with using less water. I figured out also to use less detergent & softener which helps.
Originally posted on www.ge.com

Yes, I recommend this product

1 Stars

Horrible machine!

Aunt Munkin 1/15/2026

This is the worst machine ever! Must use the "deep fill" every time as the "regular fill" doesn't even get all the clothes wet. And NOW even when I select "deep fill", it only deep fills during the wash cycle, but not the rinse cycle, so it tears up my clothes. I now have to "trick" the machine with 2 wash cycles...one of which has no soap added so it can be the rinse cycle. After 2 years, I can't wait till it breaks so I can get something else! Matching dryer sucks too, and takes FOREVER to get a load dry. These are the dumbest "smart" machines!
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Washer

Tricia35 1/15/2026

Our washer runs efficiently and is pretty quiet. Like the large capacity unit!
Originally posted on www.ge.com

Yes, I recommend this product

1 Stars

Piece of junk...do not buy!

JMCVMC 1/13/2026

This is by far one of the worst washing machines I have ever purchased. I have owned the GE Profile front load machine in my previous home and wanted to purchase the same machine at my new home but due to space limitations I had to go with the top loader. Based on the reviews, availability, capacity and features I decided to purchase this model. The first issue we had started from day 1 - our lights throughout the home flicker/strobe when agitating the clothing. This continues throughout the entire wash process. I had 3 different electricians come out to check the electrical system in our brand new home (new construction) and none of the electricians found any issues. This included having the main line checked coming into our home. Finally the last electrician stated that he has seen this occur in the GE line of washers periodically. I went to GE to see what their suggestion was and was told it had to be the lights or the house electric causing our issue. The 2nd issue we had immediately was that the machine goes off balance almost every load no matter how large or small the load is. I am very aware that how you load the machine makes a difference but it seems that it does not matter one bit with this model. I also did not expect that the machine would "walk" out of place daily that requires me to continually have to rebalance the machine once I get it back into position. Also surprising is that the machine will make attempts to balance the load by refilling the drum with water but after a few attempts it will just give up and spin super lightly and the load with be super wet when complete. Third issue is that our clothing started to have a weird metallic smell after the load finished. We have only had this machine since August 2025 and use the Washing Machine cleaning tablets monthly to make sure the drum does not get build up of residue or mold. We leave the lid and dispenser open after every wash and we use a very small amount of HE detergent. The smell even remains in the washer even when we left for a long weekend and not had been used for 4 days. We have had to discard blankets and clothing due to the smell that lingers. I was then told it was possibly my water and we had a plumber and well/water softener specialist come to check/test our system. We even had our system sanitized multiple times to make sure there was no possiblity it was the water and that did not prevent the odor from presenting on our clothing. Our next issue was also from day 1 that the fill portion of the wash cycle, no matter what size load, type of load or strength of wash cycle chosen would not provide enough water to even cover the clothing. It required me stand at the machine and continually hit the DEEP FILL button to add the extra water to even wet the clothing enough to disperse the detergent. I have tried every possible combination of cycle, size and strength of wash to make this machine work correctly nothing has worked. I finally called the warranty dept and had a case open to get the machine looked at and Bodewell sent Herb the technician out who proceeded to Mansplain to us that we didnt know how to sort our laundry correctly, use/understand how this machine works, that our Brand new home had an electrical issue with the way the Neutral was installed in our home and never once ran the machine to check the issue. He connected his computer and told us that the machine had no error codes and it was working fine. He also proceeded to tell us that GE would absolutely not do anything to rectify our issue and that we should sell the machine/s on Facebook Marketplace and get front loaders as the top loaders are essentially garbage. Herbs other suggestion was to go to the store we purchase the machine and tell them that they would have to return or replace them to get a resolution. We had already done that and was told that due to the machine being under manufacturer warranty we would have the continue with the claim through GE. He left within 10 min of being there. This machine is supposed to be a Smart Machine with AI technology and it is by far the dumbest design, least efficient washer I have ever owned.
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Washer

Ajziniowa 1/11/2026

Washer has a large capacity and has plenty of settings. Easy to operate.
Originally posted on www.ge.com

Yes, I recommend this product

2 Stars

Washer

Alex 62 1/5/2026

Not great,this appliance was installed in a new build house. I would have liked a top of the line washer. This is not.
Originally posted on www.ge.com

No, I do not recommend this product

4 Stars

Worst Dispense Drawer

Jaclyn0 1/4/2026

The flexdispense drawer is the worst. I™€™ve had the machine a few days now and the drawer is the worst feature. Rated it a 4 because everything else is fine so far and I like the addition of microban. I had the 2017 version of this machine and that drawer was better. Not sure how they moved backwards. Water inevitably gets left in the drawer after every load and you CANNOT REMOVE the drawer to dump that water. The 2017 one slid in and out easy, I could also clean behind it so I had no mildew or smelly issues. I feel I will definitely have that with this drawer because I can™€™t remove it to dump the water. I™€™ve pulled it out but it has these wheels in the back to help it move so I know that™€™s going to break if I keep taking it out. Mildew will definitely be a future problem. I™€™m not sure why it has a tide pod section in the drawer because tide pods cannot get wet before the laundry is started so it™€™s impossible to put a pod in the wet drawer. Wish they would have kept the easy slide in and out drawer.
Originally posted on www.ge.com

Yes, I recommend this product

1 Stars

Do not like using this machine to do laundry

makala 1/4/2026

Doesn™€™t cover clothes with water to wash. Doesn™€™t pull clothes down to wash. Leaves soap on clothes at times. Have to baby sit each cycle to adjust water. Seems to spin more than it does anything else.
Originally posted on www.ge.com

No, I do not recommend this product

5 Stars

Excellent washer

Hector26 12/27/2025

Love the technological advances on this washer. It replaced an older model. Easy to use as well
Originally posted on www.ge.com

Yes, I recommend this product

1 Stars

not happy

not like 12/26/2025

i filled all of the required information and it said it failed
Originally posted on www.ge.com

No, I do not recommend this product

3 Stars

Washer machine

Saadia 12/24/2025

I am not happy with the machine. You cannot put a lot of clothes the clothes get tangled and then you have to pause the machine because it start making a loud noise. I want to do that. That™€™s what is the problem because the machine is not going to last too long, then you have to pass the machine untangled the clothes. And restore the machine is very annoying not happy.
Originally posted on www.ge.com

No, I do not recommend this product

4 Stars

Large capacity

Tuni324 12/22/2025

Large capacity, love the different cleaning options and see through top! Advertised as quiet and does not go off balance and has for every wash I have done so for.
Originally posted on www.ge.com

Yes, I recommend this product

5 Stars

Great features

LT68 12/19/2025

Excellent performance! Happy with my purchase and would recommend.
Originally posted on www.ge.com

Yes, I recommend this product